FAQ

Website/Ordering Q&A’s

SHIPPING

Within the contiguous U.S., FREE standard shipping is available for all orders totaling $59.95 or more. Orders that don’t qualify for free shipping will ship standard for a flat rate of $6.99. For our friends in Alaska, Hawaii, and Canada, standard shipping on any size order (regardless of weight or cost) is just $7.00 (US).

 DELIVERY OF YOUR ITEMS

Delivery of your items can take anywhere from 1 to 10 full business days except for Military APO/FPO addresses, depending on your location and the shipping method you select at Checkout. Business days are Monday-Friday, excluding federal holidays within the United States. You will receive an email with tracking information as your order is prepared to leave our facility

Do you ship to other countries?

 As of this time, we only ship within the US. And to Canada For shipments in Australia and New Zealand…Please check out the Australia section of OneBodyOneLife.com

One Body One Life ® AUTO DELIVERY PROGRAM

Helping your healthy lifestyle has never been so easy!

Sit back… relax… – and start enjoying the benefits of Auto-Delivery today! Our Auto-Delivery program was designed to help you save time, save money and make life simpler by automatically delivering the products you need, when you need them.

HUGE discount & FREE Shipping on all Auto-Delivered Products!

  • Get items delivered to your door every 30 days. No need to remember to re-order
  • Cancel at any time*. There’s no contract. You can cancel your Auto-Delivery order at any time and you won’t receive or be billed for any further shipments. (Although…we know you will love this program and will want to continue).

Tell us how much you want, and where you want it…and conveniently… Holistify Your Life®!

*If you cancel prior to your second shipment you will be billed for the original $6.99 shipping rate (that’s only fair).

E-MAILS ABOUT YOUR ORDER

After you place your order, you will receive e-mails about your order. Below are examples of e-mails you might receive:

  • Order Confirmation. This e-mail confirms that we have received your order and includes your order number. Keep this e-mail for your records.
  • Shipment Confirmation. This e-mail confirms that your order, or part of your order has shipped. You may receive multiple e-mails depending on the items you selected, or if you ordered multiple items and they were shipped separately. The arrival time of your order depends on the shipping method selected, item selected, and your shipping location.
  • Important notice about your order. There are a few reasons why you would receive this e-mail, including: difficulty in processing your order, inability to ship to the address provided, duplicate order, cancellation of order. Should you receive a notice like this, please email or call a One Body One Life Customer Service Team Member at (917)-746-6966 Ext 101 immediately so the problem can be addressed.

RETURNS

For our U.S. customers: If you opened a product and aren’t happy with it, you can return it within 30 days of purchasing it; however, if you ordered multiples of that item, we’ll only refund one opened product; the others must be in an unopened, factory-sealed container to qualify for a refund. A number of restrictions do apply to this rule; please read our returns policy for more information.

Return Policy

We want you to be happy and completely satisfied with your purchase. We take pride in the quality of the products we sell, as well as the service we provide. If for any reason you are not satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you return the item(s) in question.

Orders shipped within the U.S.
Merchandise must be sent back within 30 days of purchase
For refunds or replacements, please contact customer service and write ” I need a Refund” or “Please Replace an item” in the subject line. Please give a description of why you would like to return or replace the item. Include your name, phone number, your order number and billing information in your email as well. You can also contact customer service at: (424) 781-7396 to request a refund or replacement.

To ensure quick processing of your return, please include the original packing slip sent with your order.

Orders shipped outside of the U.S.
We do not offer refunds or replacements for orders shipped outside of the U.S. at this time.
Please return all merchandise to: 

Holistic Fitness™ Returns
23838 Pacific Coast Highway #2875
Malibu CA 90265

RETURNS AND/OR REPLACEMENTS WILL NOT BE ACCEPTED WITHOUT PRIOR AUTORIZATION FROM A CUSTOMER SERVICE REPRESENTATIVE.

Exclusions – Sample items, opened DVDs and digital/downloaded purchases cannot be returned. Only one opened package of any product can be returned. All others of the same product must be in a factory-sealed container to be eligible for a refund.

Your refund will be issued to the original form of payment, minus shipping charges. One Body One Life® provides service for orders placed directly through our website. If you have made a purchase through another company, website, or daily-deal site please contact them regarding any issues or concerns.

Pricing & Promotions

Want to be the first to know about our discounts?  Sign up for the One Body One Life® Club HERE and receive Greg’s newsletter as well as occasional discounts.

For more ways to get the scoop on our promotions, be sure to “like” us on Facebook, connect with us on Twitter and Check us out Instagram, watch us on YouTube, and follow our boards on Pinterest!

Why isn’t my promo code working?

If you enter a promo code at checkout and it does not apply a discount to your cart, don’t panic! Each promo code has its own terms and conditions – please make sure that the promo code applies to the items within your shopping cart. We recommend that you check the spelling of the code, check the items in your cart and try again. If the code still doesn’t work, please contact one of our customer service representatives who will be happy to assist you.

When do promo codes expire?

Each promo code has its own terms and conditions, as well as expiration date. Check the promotional banner for expiration date information. Once a promo code has expired, we cannot issue a discount.

BILLING & PAYMENT

What forms of payment do you accept?

We accept cards with a Visa, MasterCard, American Express, Discover or JCB logo. In addition to credit/debit cards, you may also pay using PayPal.

How do I pay using a credit or debit card?

Under the “Payment Information” section, enter your credit card number, security code, expiration date, shipping and billing addresses. Make sure all of the information is correct, then click the button at the bottom to place your order.

The Card Verification Value (CVV) is a unique three or four digit number printed on your debit/credit card.

How do I pay using PayPal?

Before you submit an order using PayPal, create a PayPal account (if you don’t have one already), and make sure all information on file with PayPal is correct.

Checking out with PayPal is super easy! While checking out… click “Check out with PayPal”. After clicking “Check out with PayPal”, you will be sent to the PayPal login page. Choose the first option to “Pay with my PayPal account” and log in with your PayPal credentials. Once you are logged in to PayPal, go ahead and process your payment. 

Why was my credit card declined?

Most commonly, a decline is caused by customers entering the wrong expiration date or CVV (Card Verification Value) number. Please double-check that all of the information you entered is correct. Also, be sure to review the billing address you entered matches exactly to what your bank or credit card company has on file. If everything is correct, call your bank or credit card company for an explanation as to why it was declined. Your bank, or credit card company, has access to your decline records and can provide the reason for the decline; we do not have this detailed information.

Fraud, Privacy & Security

How do you use customer information?

We use your information for order processing, customer service, and promotional offers. For full explanations on how we use your information to enhance your customer experience, please click here to read our privacy policy.

Is my credit card information kept safe?

When you place your order, your credit card information is being transported securely by Authoize.net, our credit card processor. After we process your credit card, we store the information on servers with the best encryption available today. We only store this information for future reoccurring transactions – like our Auto-Delivery program

Is my payment information safe to enter?

We understand the hesitation to hand over your credit card number. That’s why we take many different measures to ensure your confidential information is safe and protected. We are a GeoTrust Secure Site and we employ the Internet’s top security technologies, including Secure Sockets Layer (SSL) version 3.

Every transaction is encrypted to ensure security and privacy. Wondering how that works? The information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on our secure server – It cannot be read in transit.

Still not convinced? When you are entering sensitive information on our site, look in the address bar for   as opposed to  –  HTTPS works in conjunction with another protocol, Secure Sockets Layer (SSL), to transport data safely.

What is your privacy policy?

We care about your privacy! Read our entire privacy policy.

Wholesale Purchasing

For wholesale purchasing inquiries contact us at (424) 781-7396 or click HERE.

Fat Burning Lemonade® Q&A’s

How does Fat Burning Lemonade® work?

Fat Burning Lemonade® supports the body to turn fat into energy. It transports fatty acids, enhancing your metabolism. Fat Burning Lemonade® is a natural antioxidant & free radical scavenger, and has a negligible effect on insulin. That’s why it is Ideal for SUGAR-FREE and LOW CARB diets as well as our Holistify Your Life® programs. Fat Burning Lemonade® is perfect for those looking to maintain their ideal weight as it is Low Calorie, (15 calories per serving), and is refreshing with its pleasant, cooling sweetness with Natural Lemon flavor.

What are the other benefits of Fat Burning Lemonade® in addition to weight loss?

Fat Burning Lemonade® is excellent to use during exercise as it will energize every workout enhancing fat oxidation promoting energy. By having more energy to expend, and being able to burn fat more efficiently, your workouts will be at their peak level. Recovery will be quick, and fat consumption as fuel will be optimal.

Fat Burning Lemonade® contains the finest quality vitamin C…which is known to provide protection against immune system deficiencies, eye disease, and even skin wrinkling. Vitamin C is essential for the formation of collagen, which constitutes a major part of the connective tissue. This means it’s important for healthy skin, bones, cartilage and teeth and helps to heal wounds. Vitamin C also helps to prevent anemia by assisting the absorption of iron. This vitamin is also a powerful antioxidant and so can help to protect the body against the harmful effects of cell-damaging free radicals that may increase the risk of heart disease and cancer.

Does the original formula of Fat Burning Lemonade® contain caffeine or other stimulants?

There is no caffeine or stimulants of any kind in the Fat Burning Lemonade® original formula.
**For all the same benefits as our Fat Burning Lemonade® with… a little… ”something extra to get you goin’”… try our NEW Fat Burning Lemonade® Energy Blend. Now you can lose weight, and have extra energy too!!

Is Fat Burning Lemonade® Gluten Free?

Yes… Fat Burning Lemonade® is gluten free, vegan, and does not contain wheat, yeast, soy protein,
eggs, dairy, corn, artificial colors, flavors, sugars, or preservatives.

Can people who are diabetic use Fat Burning Lemonade®?

At Holistic Fitness™, we recommend that individuals with ANY health concerns should check with a health care professional before taking ANY supplements or beginning a diet or exercise program.

I’m pregnant or nursing… can I use your products?

At Holistic Fitness™, we recommend that individuals with ANY health concerns should check with a health care professional before taking ANY supplements or beginning a diet or exercise program.

Is there aspartame or artificial ingredients in Fat Burning Lemonade®?

No! There is no artificial anything in Fat Burning Lemonade®! The sweetness comes from organic “stevia” which is a plant extract. Remember… one of the secrets that makes Fat Burning Lemonade® so successful is that it stabilizes your blood sugar.

All in One HolistiCleanse™ Q&A’s

What will an All In One HolistiCleanse™ do for you?

HolistiCleanse™ oxygenates and energizes your body while detoxifying and cleansing wastes, pathogens and plaque in the gastrointestinal tract, colon, arteries, blood, etc.

Why do you need an All In One HolistiCleanse™?

Many people are in a low oxygen/toxic state. This is caused by poor diet, stress, low activity levels, polluted air and shallow breathing. The body cannot keep up its metabolism in this state, and begins to gather waste products more rapidly than it can eliminate them. Viruses, bacteria, fungi and other pathogenic microbes thrive in this condition, and can lead to diseases such as flu, Candida, chronic fatigue, etc. HolistiCleanse™ can increase the oxygen levels around these microbes, causing them to die due to their high-oxygenated environment.

How does HolistiCleanse™ work?

As the material reaches the stomach’s acid environment and continues into the bloodstream, the vitamin C (Ascorbic Acid) and bioflavonoid complex break the magnesium peroxide bond releasing the ozone and peroxides, softening the intestinal and arterial plaque, and killing pathogenic microbes throughout the body. The ozone and peroxides further breakdown into oxygen which continues to purify and energize all cells in the body. As the liquefied plaques and dead pathogens move toward leaving the body, the magnesium creates a colon flushing reaction, increasing bowel activity and preventing re-absorption of the toxins.

Can I take my daily med while cleansing?

At Holistic Fitness™, we recommend that individuals with ANY health concerns should check with a health care professional before taking ANY supplements or beginning a diet or exercise program.

How is HolistiCleanse™ made?

Through our advanced proprietary process, ozone, peroxides and magnesium are merged and bonded into a crystal lattice matrix (similar to air bubbles trapped in ice). Vitamin C and a whole-fruit bioflavonoid complex are added to help break the bond and provide a more sustained release thus creating optimal assimilation.
Most people’s primary nutritional focus is on foods and liquids, but the nutrient given the highest priority by the body is oxygen—the lack of which will kill a human in a matter of minutes. Oxygen is essential to the life sustaining process of full oxidation— the optimum burning of fuel (food). In the past twenty years there have been over 5,000 articles available in medical journals confirming the action of oxygen products on pathogens. Numerous human conditions have been addressed by the use of ozone and oxygen-enhancing compounds. These include excess weight, Candida, arthritis, and Epstein-Barr among others.
In the case of obesity, the primary cause of the excess weight is inadequate oxidation of food, leaving it to be stored in lipid form for later use. The added weight compresses the body cells further, restricting their oxygen supply and intensifying their sensation of undernourishment, to which the usual response is greater food consumption. A higher oxygen level allows the body to oxidize its fuel more electively, including fuel that was stored away as lipids. More efficiently oxidation provides greater energy nourishment, eliminating inaccurate hunger signals and allowing the body’s weight to normalize.
Now, because of an innovative breakthrough in activated oxygen technology, people will be able to benefit from using supplemental sources of oxygen in addition to the air that they breathe through our proprietary process, magnesium, peroxides, super-oxides and ozonides are merged into a crystal lattice matrix (similar to air bubbles trapped in ice). This formula is enhanced by the addition of a pro-oxidant vitamin C/bio-flavonoid complex providing more sustained release function creating optimal assimilation. When orally ingested, this stabilized bonding process is broken on contact with stomach acids releasing large amounts of activated oxygen. As these polyatomic gases are simultaneously dispersed, several events occur:
• The ozonides assisted by the oxidant break into oxygen (O2) and singlet oxygen (O1). This creates hydrogen peroxide in the stomach which is carried into the intestinal tract with the stomach chyme, softening the impacted fecal matter on the intestinal wall, softening arterial plaque, and killing pathogenic microbes throughout the body.
• Molecular oxygen is introduced into the bloodstream where oxygenation continues to purify and energize all the cells.
• The nascent oxygen is also available as a free radical scavenger. Without the free radical oxygen (O1), counterproductive free radicals cannot be effectively eliminated. The nascent oxygen combines with the toxic-free radicals. These destructive molecules accumulate due to the absence of the healthy free radical oxygen. (This imbalance has hindered the whole oxidative cycle of our aerobic bodies.)
• As the liquefied plaques and dead pathogens move toward leaving the body, the magnesium creates a colon flushing reaction in the bowels to prevent re- absorption of the toxins.
• The high amount of oxygen/ozonides/peroxides released can be measured with peroxide test strips and more sophisticated potassium iodide testing.
• When viruses or bacteria invade a cell and begin to replicate, all new cells are compromised; they are not perfect like the parent cells. Their cell membranes (a lipid “envelope” of protection) are structurally weakened. When ozone is introduced into the body at specific concentrations, any cell that comes into contact with the ozone is affected. The ozone breaks down into activated oxygen and water in the bloodstream and oxidizes almost everything in its path. Activated oxygens are only attracted to weak cells because of their electric and chemical make-up and, therefore, attach only to the ones with pathogenic microbes inside them.
• Ozone effectively oxidizes the damaged cell membrane. This releases the virus and/or bacteria into the bloodstream (now a highly oxygenated environment) where it cannot survive and where it is oxidized (metabolized).
Our formula’s magnesium, vitamin C and bioflavonoids also add to nutritional balance. Many people are deficient in magnesium, vitamin C and bioflavonoids. Magnesium takes part in the duplication of RNA and DNA. It activates many of the enzymes that speed up chemical reactions that occur in the body (including catalase used in the dismutation process of oxidation).

These statements have not been evaluated by the Food and Drug Administration.. These products are not intended to diagnose, treat, cure, or prevent any disease. Read the entire label before use

SHOP THE STORE

sts

RECENT POSTS

  • Find Your Flow
    Find Your Flow

    What is your flow? It is the place where time seems to slow down and everything falls in to place, it is *“completely focused motivation and characterized by complete absorption in what one is doing.” As a surfer, I feel it when I’m on the water. It is a place where the mind-body connection is one. How do you tap in to your flow? I have been teaching this secret to all my clients for over 15 years. The secret is the synergy of change you create when you connect all the elements of fitness together. These elements are the Read more →